Introduction
Welcome to the Harbor Tech POS System documentation. This guide will help you understand and effectively use your point-of-sale system to streamline your retail operations.
Our POS solution is designed specifically for Harbor Springs retailers, with features tailored to your seasonal business needs, inventory management requirements, and customer engagement strategies.
Quick Start
New to the Harbor Tech POS? We recommend starting with the Getting Started section below, followed by watching our video tutorials for a visual walkthrough of the system.
Getting Started
Before diving into specific features, let's get familiar with the basics of your POS system. This section covers initial setup, logging in, and navigating the dashboard.
Logging In
To access your POS system:
- Open the POS application on your device
- Enter your username and password
- Select your role (Admin, Manager, or Cashier)
- Click "Sign In"
For security reasons, the system will automatically log you out after 30 minutes of inactivity. You can adjust this setting in the system preferences.
Video: Logging Into Your POS
Watch this short video for a visual guide to logging in and basic navigation.
Dashboard Overview
After logging in, you'll see the main dashboard with:
- Quick Actions Bar: Buttons for common tasks like New Sale, Returns, and End of Day
- Sales Summary: Real-time overview of daily sales, transaction count, and average sale value
- Inventory Alerts: Notifications for low stock items or incoming deliveries
- Recent Transactions: List of the most recent sales with search capability
You can customize your dashboard layout in the Settings menu to show the information most relevant to your role.
Processing Sales
The core function of your POS system is processing sales quickly and accurately. This section covers everything from basic transactions to complex scenarios.
Detailed documentation coming soon. In the meantime, please refer to our video tutorials or contact support.
Inventory Management
Effective inventory management is critical for your retail business. Your POS system includes powerful tools for tracking stock levels, managing suppliers, and optimizing ordering.
Detailed documentation coming soon. In the meantime, please refer to our video tutorials or contact support.
Reporting
Your POS system generates comprehensive reports to help you understand your business performance and make data-driven decisions.
Detailed documentation coming soon. In the meantime, please refer to our video tutorials or contact support.
Troubleshooting
Encountering issues with your POS system? This section provides solutions to common problems and guidance on when to contact technical support.
Detailed documentation coming soon. In the meantime, please refer to our video tutorials or contact support.